As And Here's Lilly, a full event management company, participated in the Democratic
National Convention in Los Angeles, they have now had the time to reflect on the
once-ina-lifetime experience and share with you some useful hints in coordinating
events.
And Here's Lilly, a mother-daughter owned business, was
contracted by Pacific Bell to manage all of their private events in Los Angeles
which were hosted by the parent company SBC. The mother-daughter duo had to
manage thirteen SBC state delegations, each having several of their own
parties. Although managing political events such as the two inaugurals of President
Clinton and the opening of the Reagan Library with all five Presidents is nothing new to
them, this is what they experienced during the DNC:
TIP
#1: We suggested the use of hostesses at each restaurant or venue
to
serve as the "buffer" between the client and the venue. Since the client
was from out of state and not knowing the nuances of each venue, the hostess
served as a
reassurance that menus, seating arrangements, and transportation
were arranged as the
client desired. This concept avoided many possible
disasters during the restaurant's
and hotel's hectic times.
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Lilly making sure that
everything is set for the
Indiana Delegation Party at the 360 restaurant in Hollywood.
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TIP #2: Since the plans of our clients
changed with incredible speed,
we not only confirmed the reservations a week out, but also
the day
before and again on the day of, trying to only deal with one name.
Finding
out to our dismay, that when we called a restaurant the day of
asking for the manager we
have been dealing with since the beginning
and just spoke to the day before, was no longer
with the company!
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Charmaine
holding the fort in the
front at Shanghai Red's while Lilly
enjoys the view of Marina del
Rey
with the Wisconsin Delegation. |

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TIP #3: Be ready to fulfill the
needs of the client even when not requested
Plan for the unplanned!
We were also
responsible for all the transportation of the delegates, guests,
and SBC employees to and from the Staples Center and to each private event.
One client was
not aware of a guest that had wheelchair needs. All the
transportation companies in
Los Angeles were booked months in advance
and had filed all of the proper permits.
We received a call the day of the
event requesting a wheelchair access bus for their
VIP guest. Having exhausted
all of our resources in LA we were able to find a
company in Orange County
within 2 hours after the request! Know your surroundings.
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If you would like to read more "insider" tips on event planning and
coordinating, you may read more about And Here's Lilly in an article featuring their
success in the Simi Valley Daily News published Monday, August 21st.
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